We offer services based on many years of museum experience along with master class technology and operations skills. We have served in a variety of museum roles including executive director, COO, deputy director, and chief technology officer. We have run and revitalized existing institutions and built new museums and non-profits from the ground
Our operations consulting services focuses on your most critical needs and opportunities: strategy, analytics, operations, digital & technology, finance, organization, marketing, and change management. We bring deep, functional expertise applied with the holistic perspective of a COO who has actually run museum departments and supported them as well as
Strategy – Create organizational long-term strategies that engage stakeholders, deliver results and achieve board goals. Analytics – Use analytics to support decision making and create value Operations – Improve quality and performance, lower costs and align with your strategy while improving margins and growing revenue Digital and Technology – Deliver on strategy, delight audience and operate smarter and faster, realizing the full potential of technology resources, investments and assets | Finance – Linking strategy, analytics and budgeting to create value Organization – Ensuring the entire organization is aligned and set up to successfully deliver on your strategic objectives Marketing – Audience and attendance analytics combined with finance and operational fundamentals Change Management – Predicting, measuring and managing risk associated with change management, focusing on all layers, creating ownership and addressing the people issues systematically and effectively to ensure stainable change. |
| • Technology • Operations • Visitor Services • Collections Management | • Retail • Security • Marketing and communications • Art Handling | • Parking operations • Facilities • External Affairs • Human Resources |